The surgery is regulated by the Care Quality Commission and has regular inspections by their team.
Statement of Purpose:
Updated June 2026
FAIRFIELD SURGERY
Statement of Purpose
Introduction:
Fairfield Surgery has been established in Warrington since 2005. In June 2026 we moved to Woolston Clinic in Holes Lane, Woolston Warrington.
We welcome new patents and our list size is currently 3970.
Our Mission Statement:
To deliver to our patients the medical care they deserve, incorporating respect, dignity, confidentiality and joint decision-making.
Our aims and objectives:
As a primary care service provider, our aims are to offer our patients an excellent standard of clinical and personal care, delivered in a caring manner by fully qualified and suitably experienced clinicians; within an appropriate and comfortable environment.
Our values:
We are extremely proud of our heritage as part of the NHS and our values include keeping hold of the old fashioned family GP experience whilst offering
Excellence in clinical quality, customer service and cleanliness of our surgery.
Experience in quality healthcare, trustworthy, safe and dependable.
Integrity in everything we do; we believe in being honest and open.
Accessible to all patients.
Aspiring - our surgery is innovative, dynamic, vibrant and forward thinking..
Quality:
Fairfield Surgery is committed to providing excellent standards of care. All our Health Professionals share this aim, with increasing focus being placed on measurements of clinical outcome and the use of clinical performance indicators and clinical audits. The Surgery also has staff members who are responsible for monitoring service quality and implementing improvements.
Infection control is a vital part of the clinical management of any surgery and at Fairfield Surgery we have a robust infection control policy at the centre of our clinical activities.
Health & Safety is taken very seriously, and regular risk assessments and other essential checks are carried out at appropriate timescales. These checks include the upkeep and calibration of clinical equipment and the general maintenance of the premises.
Our professional standards at Fairfield Surgery are monitored rigorously through external audits. All errors are logged as "significant events" and documented accordingly. These are available for inspection by authorised authorities.
Services:
Fairfield Surgery in conjunction with secondary care providers, offers a wide range of tests for the diagnosis of medical conditions and treatments to help patients regain health once a diagnosis has been made.
We are registered with the Care Quality Commission to provide the following regulated activities:
- Treatment of Disease, Disorders and Injury,
- Diagnostic Screening Procedures
- Family Planning Services
- Maternity and Midwifery Services
This registration Includes Doctors consultation service and Doctors treatment services, covering the service user bands as the whole population.
We also offer:
GP Appointments
E-Consult
Extended Access Appointments
Referral to other services such as pharmacy first
Home visits for housebound patients
Telephone triage/advice
Repeat prescriptions, including Electronic Prescribing
Provide details of how to access Out of House Services
Results of tests
Mental Health Nurse
First Contact Physiotherapists
Pharmacists
Social Prescriber
Paramedic led Minor Ailments
The following clinics are available in this surgery:
Nurse-led clinics for smears & family planning
Child Health Surveillance
ECG Tests
Dementia Reviews
Travel
Chronic Disease Management: (Hypertension, Diabetic, Heart disease, COPD, Asthma, Chronic Kidney Disease).
NHS Health Checks
Immunisations
Patients can book GP appointments at between the hours of 8.00 am – 6.30 pm, Monday to Friday.
Patients can view their Summary Care Record, order Prescriptions and view medical information on-line or via the NHS App, providing they have supplied relevant and correct documentation.
Patient Forum:
The Patient Forum has recently been re-established and all registered patients at this surgery are welcome to join our Forum and we continue to try and recruit more members. We actively support the Forum and work alongside Cheshire and Merseyside ICB.
Listening to your views:
We also value the opinions of our patients and seek to gain feedback in a number of ways, such as patient questionnaires which we encourage patients to complete from time to time and the Friends and Family Test.
The Annual National GP Survey results are also available online and we are proud that we consistently score in the top 5 every year for patient satisfaction.
A dedicated "suggestions box" is situated within the reception area. We welcome feed-back for the “Friends & Family” test.
All complaints are dealt with in a confidential manner and are fully investigated.
Complaints will, usually, be acknowledged within 3 working days, with a written reply within 10 working days, if we are not able to respond fully there and then. If a complaint is serious and takes longer to resolve, we will regularly update you on progress.
Whilst we always strive to resolve complaints quickly and locally. In the unlikely event that we are unable to resolve your complaint, you will be advised, if appropriate, on how to take the matter forward. Complaints can be sent to:
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0345 0154033
Website: www.ombudsman.org.uk
The Surgery:
Fairfield Surgery does not discriminate. All personnel will have due regard to patients' gender, religion and spiritual needs, age, sexuality, racial origin, and cultural and linguistic background and any disability.
During every visit to Fairfield Surgery patients can expect respect, privacy, dignity, equality, independence and choice.
The surgery has disabled facilities.
We are able to offer a wheelchair or hearing loop facilities to patients attending at the surgery.
The practice will involve the patients in their own care as much as practicable through a process of self-care and education, geared to individual needs, and will encourage them and their families or carers to become involved in decisions relating to care delivery.
The practice will offer choice to patients consistent with local and national resources and will offer sufficient information to enable a balanced decision to be made.
Patients will be offered information about the surgery's services in a style which is not misleading and does not make inaccurate claims.
Patients will be given a clear explanation, from their clinician, about their condition, treatment, investigation or proposed procedure, including any risks and alternatives, before agreeing on the course of action.
Patients will be able to seek a second opinion, if they wish to do so.
Patients will have access to their medical records in accordance with the Data Protection Act 1998.
Patients can discuss health related matters with health care professionals of the same sex, where possible.
Patients can request a trained clinical chaperone if they are undergoing an intimate examination.
Nursing mothers will be offered a private room if requested.
Assistance dogs are welcome to attend with patients.
Patients who wish to speak in private, can be offered a separate room.
We strive hard to achieve our Quality and Outcome Framework targets.
We participate in the vast majority of Enhanced Services offered to us by NHS England and Public Health England. We also participate in local Enhanced Services offered by Cheshire and Merseyside ICB. We work closely with and support the ICB in many areas including Medicines Management.
We are part of the Central East Warrington, Primary Care Network.
We support the Carers Association and all staff have recently undertaken dementia friends training.
Confidentiality:
All of our staff - clinical and administrative, have access to patients’ medical records, to allow them to perform their duties in a safe and proper manner. All staff members are bound by strict rules of confidentiality and the Data Protection Act 1998. We adhere to strict rules of Information Governance as laid down by the Department of Health.
The Surgery Team:
The Partners:
Dr Lemise Saeid is our Senior Partner and she is supported by Dr C Alex.
Salaried GP’s
Dr Cynthia Momoh and Dr Rowen Fernando.
Practice Manager:
Mrs Sharon Williams
Assistant Practice Manager
Miss Holly Spencer
The Practice Nurse:
Serena Meadows
Fairfield Surgery has a team of receptionists and administrators dedicated to your well-being, supporting the clinicians and management. All of our staff members have qualifications relevant to their roles and we actively support and encourage their continuing education and development. All staff including clinical and administrative have undertaken a Disclosure & Barring Service check.
Regulation:
As from April 2013, Fairfield Surgery is regulated by the Care Quality Commission. If any change takes place relating to the surgery, for example, a change in partnership, the surgery is obliged to inform this regulator.
The Care Quality Commission (CQC) can be contacted for general queries at:
Care Quality Commission,
St Nicholas Building
St Nicholas Street
Newcastle-Upon-Tyne
NE1 1NB
Telephone: 03000616161
A copy of the CQC's most recent inspection report will be available on request from the CQC (www.cqc.org.uk)'s office, or from the Surgery.
The registered GP Partner of Fairfield Surgery is Dr Lemise Saeid and she can be contacted in writing at Fairfield Surgery, Woolston Clinic, Holes Lane Warrington WA1 4LS or by telephone on 01925 245204.
Recent inspection report:
2015 CQC inspection Fairfield Surgery
2018 CQC inspection Fairfield Surgery